PAYMENT:

Payment will be due upon time of service. Clients who wish to pre-pay for sessions are welcome to do so and can be discussed with your provider. Payment forms accepted include all major credit cards, debit cards from financial institutions, personal checks, money orders, as well as cashier checks. Cash is not accepted at this time. 

CANCELLATION POLICY:

Cancellations within 24 hours of a session scheduled Tuesday-Friday, or after 5pm CST on Friday for Monday sessions will be charged the entire session amount. Cancellation fees for sessions scheduled for Tuesday’s-Fridays will be waived if notified via email outside of 24 hours prior to session time. For sessions on Mondays, notice must be provided via email by the previous Friday at 4:59pm CST to waive cancellation fees unless otherwise specified. Session dues are 100% non-refundable within the cancellation windows. 

TECHNOLOGY:

Sessions are held via telehealth over a HIPAA-Compliant EHR operating system. Access to either a phone, smartphone, tablet, and or computer/laptop/desktop are required. Complete privacy can not be guaranteed due to the nature of telehealth, and factors outside the providers control. The environment in which the client chooses to engage in therapy within is up to the individuals own discretion. However, operating a vehicle and other heavy machinery are strongly discouraged for the safety and well-being of the client.